First look at Edinburgh’s St James Quarter: New banking experience unveiled

Bank of Scotland has revealed the first images of its brand new state-of-the-art ‘concept’ branch which will open in the St James Quarter development later this month.

Wednesday, 16th June 2021, 4:45 pm

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The branch is the only bank to take up residence in the new shopping centre and will occupy more than 3,500 square feet on the first floor.

Featuring a host of new services the branch has been designed to create a very different high street banking experience for both personal and business customers.

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New Bank of Scotland branch will occupy more than 3,500 square feet on the first floor at St James Quarter.

It will offer extended opening hours – with the branch open seven days a week, including until 8pm on weeknights.

The branch will also feature a home buying service to help customers with all aspects of purchasing a property, with expert colleagues available at all times to support through the journey.

Managing Director at Bank of Scotland Jo Harris said: “We’re excited that it’s almost time to open the doors to our new concept branch. While technology is rapidly changing the way many people do their day to day banking, support and guidance from our colleagues remains crucial for the big or unexpected moments in our customers’ lives, such as buying a home, having children, and planning for the future.

“That’s why we’ve created a different kind of bank branch. This will offer the services that we know customers want in a modern and flexible environment, combining the latest in digital technology with the trusted personal service provided by our expert colleagues. Opening seven days a week also means that local residents and those visiting the capital can choose to access our banking services at a time that best suits them.”

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