Guthrie Court care home ‘unsatisfactory’

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A care home must improve the quality of care it provides to residents after serious concerns were raised by inspectors, a watchdog has warned.

An unannounced inspection at Guthrie Court Care Home in Edinburgh found previous requirements for improvement in areas including staff supervision had not been met.

The home, run by Four Seasons Health Care, was graded as “weak” and “unsatisfactory” in all areas of the inspection in the report published by the Care Inspectorate - the independent body which scrutinises care services in Scotland.

Inspectors said they did not find any “significant improvement” in the quality of care for residents or the environment when they attended the home in March since their earlier visit in October last year.

After the first visit, ten requirements were made but only three had been fully met at the home which provides nursing and residential care for older people.

Some positive interactions between staff and residents was noted and a new temporary manager had been appointed one week before the inspection, the report said.

But inspectors continued to have “concerns” about the environment, personal plans, privacy and dignity, and infection control as well as staff training and supervision at the home in the Liberton area of the city.

A Care Inspectorate spokesman said: “We identified serious concerns about this care home last year but the provider, Four Seasons Health Care, has not yet made the improvements we require.

“During this inspection we examined the same care plans as at the last inspection but found no improvements.

“It is of serious concern that despite these issues being raised previously no action had been taken to implement the required improvement, leaving residents at preventable risk.

“Residents’ daily intake fluid was not being properly recorded or reviewed, and staff did not interact with residents at meal times.

“Throughout the inspection we saw evidence of a clear lack of oversight of practice and management and leadership.

“Quality assurance systems were weak and had little impact on ensuring the provision of good quality care for residents.

“We are working closely with the local authority and health colleagues to support improvement but will not hesitate to take further action if improvement is not made and sustained quickly.”