Morrisons face ‘vast payout’ over data leak claims

Leading judges are to rule in the latest round of a legal battle for compensation by thousands of the supermarket's staff whose personal details were posted on the internet. Picture: Chris Radburn
Leading judges are to rule in the latest round of a legal battle for compensation by thousands of the supermarket's staff whose personal details were posted on the internet. Picture: Chris Radburn
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Supermarket giant Morrisons faces a potentially “vast” payout after losing a challenge against a ruling which gave the go-ahead for compensation claims by thousands of staff whose personal details were posted on the internet.

Three Court of Appeal judges in London announced their decision on Monday on the issue of liability in the latest round of the first data leak class action in the UK.

Litigation was launched after a security breach in 2014 when Andrew Skelton, a senior internal auditor at the retailer’s Bradford headquarters, leaked the payroll data of around 100,000 employees.

Information included their names, addresses, bank account details and salaries.

A group of 5,518 former and current employees said this exposed them to the risk of identity theft and potential financial loss and that Morrisons was responsible for breaches of privacy, confidence and data protection laws.

They are seeking compensation for the upset and distress caused in a case with potential implications for every individual and business in the country.

Morrisons said it could not be held directly or vicariously liable for the criminal misuse of the data, and that any other conclusion would be grossly unjust.

But a High Court judge found in December that vicarious liability had been established.

The company challenged that finding at a recent Court of Appeal hearing before Master of the Rolls Sir Terence Etherton, Lord Justice Bean and Lord Justice Flaux.

Rejecting the appeal brought by Morrisons, the appeal judges said they agreed with the High Court judge that Morrisons was “vicariously liable for the torts committed by Mr Skelton against the claimants. The appeal is dismissed.”

In July 2015, Skelton was found guilty at Bradford Crown Court of fraud, securing unauthorised access to computer material and disclosing personal data and jailed for eight years.

During the appeal hearing, Anya Proops QC, for Morrisons, told the judges that, if the High Court decision was allowed to stand, the company was exposed to “compensation claims on a potentially vast scale”.

Ms Proops said the company, although “entirely blameless”, was potentially exposed to compensation claims not only in respect of the 5,518 but from all of the individuals affected by the criminal disclosure.

She said there was no dispute “that Skelton effected his criminal disclosure as an act of vengeance and specifically in order to damage Morrisons’ interests”.

After the ruling, Nick McAleenan, a partner and data privacy law specialist at JMW Solicitors, who represents the claimants, said: “This case involves a significant data leak which affected more than 100,000 Morrisons employees - checkout staff, shelf-stackers, and factory workers; hard-working people on whom Morrisons’ entire business relies.

“They were obliged to hand over sensitive personal information and had every right to expect it to remain confidential, but a copy was made and it was uploaded to the internet and they were put at risk of fraud, identity theft and a host of other problems. Unsurprisingly, this caused a huge amount of worry, stress and inconvenience.

“The claimants are obviously delighted with the Court of Appeal’s ruling. The judges unanimously and robustly dismissed Morrisons’ legal arguments.

“These shop and factory workers have held one of the UK’s biggest organisations to account and won - and convincingly so. This latest judgment provides reassurance to the many millions of people in this country whose own data is held by their employer.

“The judgment is a wake-up call for business. People care about what happens to their personal information.

“They expect large corporations to take responsibility when things go wrong in their own business and cause harm to innocent victims. It’s important to remember that data protection is not solely about protecting information - it’s about protecting people.”

A spokesman for Morrisons said: “A former employee of Morrisons used his position to steal data about our colleagues and then place it on the internet and he’s been found guilty for his crimes.

“Morrisons has not been blamed by the courts for the way it protected colleagues’ data but they have found that we are responsible for the actions of that former employee, even though his criminal actions were targeted at the company and our colleagues.

“Morrisons worked to get the data taken down quickly, provide protection for those colleagues and reassure them that they would not be financially disadvantaged.

“In fact, we are not aware that anybody suffered any direct financial loss. We believe we should not be held responsible so that’s why we will now appeal to the Supreme Court.”