Have you been having problems with your Outlook email account? Here is why

Microsoft said an issue that left some Outlook users unable to access their email accounts has largely been resolved.

Wednesday, 11th November 2020, 7:03 am
Updated Wednesday, 11th November 2020, 7:06 am

Those attempting to log in on Tuesday evening were met with error messages indicating that the service was unavailable.

The technology giant said users were also having difficulty signing into its Xbox Live gaming service, but later reported that the issue was fixed.

A message on the company's service status website said the fault had left people unable to access Outlook.com services.

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Those attempting to log in on Tuesday evening were met with error messages indicating that the service was unavailable picture: John Devlin
Those attempting to log in on Tuesday evening were met with error messages indicating that the service was unavailable picture: John Devlin

As of Wednesday morning, the company said: "Our continued monitoring indicates that the majority of users have successfully recovered access to the affected

Outlook services, however we're still seeing reports of intermittent issues for a small subset of users.

"We're working on narrowing down the root cause of the issue to help mitigate impact for those still affected."

The popular Outlook.com platform supports Outlook, Hotmail and Windows Live email accounts.

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