New fleet of East Coast Buses designed to '˜exceed customer expectations'

The new buses will be allocated to Service 124, operating between North Berwick and Edinburgh. Picture: Lothian Buses

After an investment of nearly £2 million, Lothian chiefs say the bespoke Euro 6 Vovlo B5 buses have been designed to “exceed customer expectations” with a range of state-of-the-art features.

The new buses wil be allocated to Service 124, operating between North Berwick and Edinburgh.

The custom built specification for EastCoastBuses features USB charging points at all seats, a new design of luxury high-back seating, increasing glazing for improved visibilty and media screens with next stop audio and visual announcements.

Mark Heritage, EastCoastBuses General Manager said: “We are delighted that year on year we can continue to invest in our fleet for the benefit of our customers and driving team. These bespoke, high quality vehicles have been designed with comfort and safety in mind and will enhance the customer experience while travelling across the county.

“This level of investment highlights our continued commitment to the local community and builds on our promise to provide a first class service for the area. Since starting operations in the area where bus usage had seen year on year decline, we have in the last two years seen customer growth of over 52 per cent which is a real testament to our dedicated workforce who deliver a fantastic customer experience every day. This proves undoubtedly that by designing routes and services based on what our customers want, coupled with investment and high standards of service delivery, we can reverse much of the decline that is being seen in bus usage across the country.”

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