Plans revealed for reopening exclusive Gullane hotel

Owners of the plush Greywalls Hotel in Gullane have revealed plans to reopen the hotel with social distancing measures in place between staff and guests.
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Luxury hotel management company Inverlochy Castle Management International (ICMI) shared the details as it prepares to reopen all 14 of its Scottish properties following the Scottish Government’s tourism re-start date of 15 July.

The company, which also oversees Inverlochy Castle, Andy Murray’s Cromlix, Crossbasket Castle, the Isle of Eriska Hotel, Rocpool Reserve, The Inch Hotel, Blanefield House and several rural self-catering lodges, says it aims to provide the same high level of service while introducing various new measures to ensure guests’ safety in a “post-covid world”.

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Those staying at the redesigned luxury hotel, which is uniquely situated on the edge of Muirfield championship golf course, will be able to order their meals using a contactless dining service, whereby food and drink is served to a smaller side table next to the dining table, allowing the guest to retrieve it without leaving their seat.

Greywalls Hotel will offer a new guest experience when it reopens.Greywalls Hotel will offer a new guest experience when it reopens.
Greywalls Hotel will offer a new guest experience when it reopens.

Rooms will be disinfected and sealed ahead of guests' arrivals, and staff will wear personal protective equipment (PPE) at all times.

ICMI says it has bought market-leading electrostatic fogging machines to fully disinfect all rooms, before they are sealed to ensure no contamination ahead of guests arrival.

The owners of Greywalls Hotel will also introduce a one-way system and mandatory distancing with discrete signage to ensure no close contact between fellow guests and hotel employees.

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Norbert Lieder, managing director of ICMI said: “We are excited to open our properties and give people who have spent several months in the confines of their own home the chance to remember luxury. Yes, the experience will be different as the result of our enhanced social distancing requirements, but a stay in one of our properties will be every bit as indulgent as it has always been.

“The measures we have set out are on top of the already mammoth effort it takes to ensure that each destination – including castles, centuries-old properties and private islands – are ready to welcome guests both old and new as a base to unwind and perhaps rediscover some of the most beautiful parts of the country.”

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