NHS Lothian sees thousands of vaccination letters returned from wrong addresses

More than 10,000 letters inviting people in Lothian to get their Covid vaccinations have been returned because they were sent to the wrong address.

Let us know what you think and join the conversation at the bottom of this article.

Nursing director Alex McMahon told a virtual meeting of NHS Lothian board that the huge number of returned letters was "very frustrating" and predicted it could reach 15,000.

Hide Ad

He said the addresses used were those on GP registers and the most likely cause of the problem was people living at a property for only a short period and information not being updated when they moved on.

Letters are sent to the address registered with GPs

He said: Lothian has such large transient student population and multiple peope go through one property in a year, they are not being updated and therefore we are issuing letters to people who lived there a year or 18 months ago.

"However we are investing time and money opening all of those letters and trying to contact people. It's not a good use of the finite resource we have available, but from an ethical and moral perspective we are wanting to try and follow these people up."

Hide Ad

Nevertheless, Professor McMahon reported as of June 22, 976,283 vaccines had been administered in NHS Lothian and nearly 590,000 had received both doses.

He said Lothian had started vaccinating over-18s and that was on track to be completed by July 12.

Hide Ad
Nearly 590,000 people in Lothian have had both doses

Asked about non-attendance at vaccination appointments, he said: “The DNA rate goes up and down quite significantly almost on a day-today basis. It's currently around 8 per cent, which is relatively low – it has been much higher – so it's now tracking within the Scottish norm or slightly below.”

Hide Ad

He said there had been higher rates of non-attendance when there was good weather a couple of weekends ago and also because people were returning to work and getting to appointments was "more challenging".

"That's where the drop-in clinics have proven to be hugely attractive, for second-dose vaccinations in particular."

Hide Ad

A report to the board noted vaccine supply had remained stable in recent weeks with no disruption to delivery. “However, availability of Pfizer and Moderna vaccine is currently limited with additional supply expected in early July.”

Read More
Delta Plus Variant UK: What is the Delta Variant? Is it different from Indian va...
Hide Ad

A message from the Editor:

Thank you for reading this article. We're more reliant on your support than ever as the shift in consumer habits brought about by coronavirus impacts our advertisers.

Hide Ad

If you haven't already, please consider supporting our trusted, fact-checked journalism by taking out a digital subscription.