Edinburgh hospitality business first in Scotland to receive contactless tipping device

An Edinburgh hospitality business has signed an agreement with TiPJAR to be the first in Scotland to receive a contactless tipping device.

The team at Kauai UK are the first to make use of TiPJAR

While the entire hospitality industry has taken a blow to business throughout the pandemic, many more workers will have lost their jobs and the one’s lucky enough to receive furlough are looking at 80 per cent of their pay covered.

However, this figure doesn’t account for the additional regular supplement they receive as tips, that they are losing out on.

Online platform Tipjar has encouraged customers to begin cashless tipping.

Kauai UK, which offers healthy breakfasts and lunches on Edinburgh’s Forrest Road has been the first to implement the system.

The system allows tipped workers to receive tips via QR codes and contactless it then allows sharing with other workers within the business.

The service is direct and transparent while making it easy for tipped workers to receive the money.

Wayne Da Nova Nel, corporate chef and general manager at Kauai said: “If Covid has taught us anything, it’s that we’re living in a world where our health cannot be taken for granted; we are all vulnerable. My sincere hope is that we all focus more on our health by choosing healthier foods and exercising more.

“Tipjar is a great motivator for our employees and as its contactless it makes our store the first true contactless store in the UK, the staff and guest toilets are 100 per cent contactless, the tills are contactless, the kitchen wash hand basins are contactless, and the credit card machines are contactless”

James Brown, managing director of Brew Dog and the founder of Tipjar was inspired to do so as he saw from the inside the challenges facing the industry on staff earnings being reduced, the admin pains facing businesses in managing and distributing tips transparently, fairly and within the complex laws that govern this.

As a leader within the sector he saw the publicly exposed behaviour of some large chains in 2016/17 relating to misappropriation of service charges and tips eroding customer confidence and believed this to be an issue that needed tackled sector wide.

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