Edinburgh Tesco 'in meltdown' as card payment system crashes, forcing Corstorphine locals to queue for cash
Customers shopping at the Corstorphine Tesco Extra were forced to join a long queue to get cash, after card payment systems crashed at the store.
Watch more of our videos on Shots! Visit Shots! now
and live on Freeview channel 276
The fault occurred at around 5.30pm on Wednesday, February 9, at the chain supermarket on Meadow Place Road.
As card payments were not possible, shoppers were sent to get cash from the ATMs outside the store. However, long queues for the machines soon formed.
James McLeod, a customer who was shopping at the Corstorphine Tesco Extra yesterday, said: “The place was in meltdown, as customers now don’t carry cash”.
He said that the queue for cash was “about 30 people deep” at one point.
Mr McLeod said that disabled customers were also asked to get cash from outside.
A spokesperson for Tesco said: “We’ve fixed a technical issue that briefly impacted contactless payments in some of our stores.“We’re sorry for any inconvenience this caused.”
A message from the Editor:
Thank you for reading this article. We're more reliant on your support than ever as the shift in consumer habits brought about by Coronavirus impacts our advertisers.
If you haven't already, please consider supporting our trusted, fact-checked journalism by taking out a digital subscription.