Easyjet admits nine million customers have been hacked in advanced 'cyber-attack'

The airline says millions will have been affected.

Tuesday, 19th May 2020, 1:21 pm
Updated Tuesday, 19th May 2020, 3:18 pm

An international airline has admitted millions of customers have been hacked.

Easyjet said it has been hit by a "highly sophisticated cyber-attack" which has affected nine million customers.

The company revealed that 2,208 customers have had their credit card details “accessed” and millions of email addresses and travel details have been stolen.

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Easyjet admits millions of customers have been hacked

It has begun contacting affected customers and pledged that they will all be informed by May 26.

The airline did not disclose when the cyber attack took place.

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EasyJet chief executive Johan Lundgren said: "We take the cyber security of our systems very seriously and have robust security measures in place to protect our customers' personal information.

"However, this is an evolving threat as cyber attackers get ever more sophisticated.

"Since we became aware of the incident, it has become clear that owing to Covid-19 there is heightened concern about personal data being used for online scams.

"As a result, and on the recommendation of the ICO (the Information Commissioner's Office), we are contacting those customers whose travel information was accessed and we are advising them to be extra vigilant, particularly if they receive unsolicited communications.

"Every business must continue to stay agile to stay ahead of the threat. We will continue to invest in protecting our customers, our systems and our data.

"We would like to apologise to those customers who have been affected by this incident."