Edinburgh Pharmacy Relaunches With New Health Services

placeholder image — Nadia, Debra then Stephen. | Supplied

A family run pharmacy which has served local communities for 200 years has fully relaunched, after a flood curtailed one of its flagship pharmacies.

Lindsay and Gilmour is a family run business with the community at the heart of everything it does – and when a flood from the flat above its Hillhouse Road pharmacy in Blackhall knocked out the electrics, they stepped up a gear to keep servicing customers.

Handing out repeat prescriptions and vital core services from the front door, while colleagues at other pharmaces stepped in to help with other services, behind the scenes the Lindsay and Gilmour team was determined to not only put right everything damaged by the flood, but to reopen bigger and better.

The team went the extra mile. Kirstin, area manager at Lindsay and Gilmour said: “The flood had really catastrophic consequences for our pharmacy in Blackhall. The staff working at our Blackhall Pharmacy were outstanding when the flood happened and in the weeks that came next.

“The team were there early and late, ensuring the damage to the building and our prescriptions and supplies were minimised and, with the help from members of the head office team, got back to operating at reduced service levels within 24h. The team were supported by our Crewe Road team who were fantastic at picking up the work that couldn’t be done at Blackhall and our team of delivery drivers and warehouse staff that supported to get prescriptions out to patients and stock organised were so helpful.

“It was a true team effort to ensure the service disruption to the public was minimal.”

Now, after a busy few months, the pharmacy is in full operation and has added even more services.

The independent, family-run pharmacy, which has been operating in Scotland since 1826, has added the following to its already comprehensive list:

Ear service: Ear and hearing health checks, including earwax removal via microsuction.

Vitamin B12 injection service.

Travel services: Wherever in the globe you travel the pharmacy team can offer advice, full vaccinations, malaria treatment and period delay.

Blood testing: From diabetes and cholesterol checks to testosterone levels, menopause checks, vitamins profiles and allergy testing, they can run the full list through a simple fingerprick test.

Healthy heart service: This is an at-home blood testing kit which exclusively looks at your cardiac health, and offers a 10 year risk assessment for your heart health.

Vaccination service: Pop into the pharmacy for a whole host of vaccinations, including childhood chickenpox, shingles, Covid, Flu, HPV, RSV, pneumonia, meningitis, whooping cough and more.

Men’s and women’s services: From hair loss to erectile dysfunction, menopause and menstruation, advice and treatment is available.

Weight loss help: The pharmacy also offers pharmacist/technician led-weight loss treatments, including prescribed medication where appropriate.

Proud to be there for the local community, Danielle says the team at the pharmacy is there to help in whatever way they can.

“We can pick up prescriptions from all the local GP’s surgeries for our customers and we offer a free medication delivery service too. We also have an app which many customers find the easiest way to get in touch. Just search for Lindsay and Gilmour on the app store or on Android.”

The pharmacy is open Monday to Saturday.

Find out more at lindsayandgilmour.co.uk