National Express is stopping all coach services

The company said all of its services would stop from midnight Sunday 5 April 2020.

Chris Hardy, managing director of National Express UK Coach: “We kept a limited coach network running to be able to help those individuals with essential travel needs but it is no longer viable to continue to do this.

“Passenger numbers continue to fall as the public rightly follow government advice to avoid non-essential travel.

National Express is halting all services at the end of the week/ | Other 3rd Party

“The decision to temporarily suspend all services is the right one based on the current unprecedented circumstances and I hope our passengers understand this.

It means the company will no longer run the only cross border coach service left between Scotland and England.

What happens to pre-booked tickets?

National Express said passengers who had travel booked can choose to hold the ticket and amend for future travel within the next 12 months for free - regardless of the terms and conditions.

It said that customers do not need to make contact until they wish to rebook.

Alternatively, ticket holders can get a full refund for cancelled services. People can claim are refund on the National Express website www.nationalexpress.com.

When will National Express restart services?

Chris Hardy did not give a specific date for when National Express services would resume.

“When the time is right,” he said, “we look forward to resuming services and welcoming customers back on board.

“Regular updates will be provided through our website, social media channels and email alerts,” he finished.