'We are working flat out': ScotRail determined to keep trains running despite huge staff shortages
ScotRail bosses have said the train line is working ‘flat out’ to keep services running during the festive period, following hundreds of cancellations.
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The train operator has been forced to cancel hundreds of train journeys this week due to the impact of Covid-19 leading to staff shortages.
Further disruption is expected, with many concerned about their planned journeys over the Christmas break, but ScotRail said staff are working hard to mitigate the effect of this.
Train line bosses have asked that ScotRail customers continue to follow government guidance which includes wearing a face covering and maintaining good hand hygiene on trains.
Travellers have also been advised to plan their journey in advance as services are being disrupted.
The official ScotRail Twitter account will be providing live updates on any changes to service and customers have been recommended to check for updates before travelling.
David Ross, ScotRail communications director, has asked for the public to cooperate with social distancing measures when aboard trains to reduce the risk of transmission.
He added: “We are working flat out to run a safe and reliable railway in difficult circumstances.
“We urge anyone travelling with us over the festive period to stay safe and continue to follow government guidance. This includes maintaining good hand hygiene and wearing a face covering for your entire journey.”
For more information about the train lines Christmas and New Year train timetable Scotland please visit: www.scotrail.co.uk