Citizens Advice

Carole Ferguson, 60, pictured outside Edinburgh Sheriff Court.

Charity worker who embezzled £35,000 escapes jail term

Foundation Scotland CEO Giles Ruck meets with the Citizen's Advice volunteers

Citizens Advice Bureau receives £100,000 boost as demand for life-changing suppo...

(Photo: Leon Neal/Getty Images)

9 ways you can get council tax support - as millions face huge rises

Citizens Advice were among the organisations who were at the Cost-of-Living event at the St Bride’s Centre

Cost of living help is at hand - Angus Robertson

Pensioners must apply BEFORE December 21 in order to be eligible for the Winter Fuel Allowance

Ad Feature Act fast to secure Winter Fuel Payments, pensioners urged

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Cost of living aid in Gorgie - Angus Robertson

Scary WhatsApp message you need to watch out for

Fake Text message SMS scam. Photo: panuwat - stock.adobe.com

Can you stop scam texts? What you can do about spam messages

Abbie McMahon, 25, claims she was flung from her wheelchair when the wheel broke after getting stuck in a dropped kerb.

My wheelchair broke when it got trapped in a dropped kerb

(Images: Pexels/Getty Images/Utilita)

These two energy suppliers have been ranked worst by Citizens Advice

Up to one million people cancel broadband due to cost of living

One million people cancel broadband services due to cost of living

Citizens Advice can advise on debt, welfare benefits, energy bills, mental health issues, and more.

Record numbers supported by Citizens Advice in ‘bleakest-ever’ year

Martin Lewis with the TV Expert award in the winners' room at the National Television Awards 2022 at OVO Arena Wembley on October 13, 2022 in London, England. (Photo by Gareth Cattermole/Getty Images)

Martin Lewis’s identity is used to scam ITV’s This Morning viewer

Smart metres have become a familiar sight in many homes

Citizens Advice call for ban on forced switch to prepaid meters

Josh Littlejohn MBE, co-founder of Social Bite

Places to volunteer and donate to in Capital this Christmas

Several UK parcel firms are underperforming in the UK, including Amazon.

Evri named UK’s worst delivery service in Citizens Advice league table
Several UK parcel firms, such as Royal Mail, Amazon and DPD, are underperforming according to the Citizens’ Advice league table 2022 with Evri ranking last for the second year in a row.
Jimmy Johnson

NatWest chief executive Alison Rose: 'We know that continued increases in the cost of living are impacting people, families and businesses across the UK.' Picture: Nick Ansell/PA Wire

NatWest boosts investor payouts but pledges support for cash-strapped customers

A quarter of people have experienced problems raising a complain over a parcel delivery

Quarter of people have problems raising complaints over parcel deliveries

Royal Mail to hike stamp prices again despite cost of living crisis

Bills are soaring but customer service standards dropping at energy firms' call centres.
(Picture: Getty Images/iStockphoto)

Customer service standards fall as customers face huge bills rise

Martin Lewis has shared ways people can stay warm at home without running the heating (Photo: ITV)

Martin Lewis shares four ways to stay warm at home for just 4p a week

Octopus Energy is handing out 5,000 heated blankets to help customers keep warm (Photo: Adobe)

Major energy firm gives away free electric blankets as bills soar

Make sure you're not caught out by the newest scam making the rounds (Photo: Graeme Robertson/Getty Images)

Chocolate lovers warned over scam Cadbury Easter egg hunt WhatsApp message

Bill-payers face a massive hike in their domestic energy costs.

Cost of living crisis: Energy firms criticised for crashed websites

Midlothian MP Owen Thompson (SNP) with Rachel Blackamore of NatWest and Rizwana Awan of Citizens Advice.

Midlothian MP backs RBS partnership with Citizens Advice to help vulnerable cust...

Millions were left waiting for their festive period postal deliveries.

Royal Mail fails to deliver festive period post to millions

The Money Support Scotland campaign has now launched to help people in the Lothians get the financial help they are entitled to.

Campaign launched to help people access benefits and financial help
A campaign has been launched to encourage people in the Lothians who are struggling financially to get support and access the benefits that they are entitled to.
Rhoda Morrison

Almost 430,000 Scots have been unable to pay their council tax bills after running out of cash, research has revealed.

426,000 Scots unable to pay council tax last year, Citizens Advice finds

Customers face £30 monthly price hike when energy suppliers go bust

Here’s all you need to know about the winter fuel payment - and if you’re eligib...

Catherine Henry manages the Money talk Team service at Citizens Advice Scotland

Money Talk Team can help families be better off now - Catherine Henry

The negative review was taken to court (Photo: Shutterstock)

Man ordered to pay £25k in damages for writing negative online review - why was ...

Energy bills are set to rise for millions of UK homeowners (Getty Images)

Energy price increase: why gas and electricity bills are set to rise in 2021 - a...

If you have a timer on your central heating system, set the heating and hot water to come on only when required.

Top tips to save energy and money this winter

How to be better with money in 2021 - from budgeting to reducing debt

You can request furlough from your employer - and it doesn't have to be on a full-time basis.

Can I ask to be furloughed? The current rules explained

Debt problems were common in Citizens Advice Bureaux.

Debt and food bank queries on rise before pandemic hit

Over 2 million UK households are in debt over energy bills - but support is avai...

Strangers can park on your driveway and there’s almost nothing you can do about ...

This is the financial help available if you are facing redundancy

Energy suppliers must offer emergency help to customers who can’t pay their bill...

Renewing car or home insurance policies can cost more than expected at times, especially when prices increase over time (Photo: Shutterstock)

You could soon be protected against price hikes when renewing insurance

Citizens Advice Scotland has helped more than 90,000 people since lockdown

CAS help almost 100,000 Scots during lockdown

The coronavirus pandemic is said to be creating a strain on many relationships, with a rise in internet searches surrounding divorce proceedings, according to Citizens Advice (Photo: Shutterstock)

Online searches for ‘how to get a divorce’ are soaring - here’s why

Out of the six million struggling with debts due to lockdown, one in 10 have found themselves in a position where they are unable to afford food. (Shutterstock)

6 million people in the UK can’t pay their bills due to the pandemic - here's ho...

Netflix users are being warned about a scam that's circulating.

Netflix scam email: how to spot the hoax subscription message

How to complain about hidden energy savings

Have you seen any of these scams making the rounds? (Photo: Shutterstock)

These are the coronavirus scams you need to know about - and how to spot them

Research revealed 44 per cent of people in the Lothians are worried about their finances

Almost half in Lothians 'concerned' by coronavirus' impact on their finances, po...

This is how to deal with financial anxiety - and online tools to help you

Martina Cannon, 43, saw her income disappear because of the lockdown

Musician left penniless after Universal Credit meeting cancelled

Millions of mobile phone users have been overcharged for their phones, having been paying expensive rates after their contracts have ended (Photo: Shutterstock)

You could be owed a refund for your mobile phone after millions have been overch...

The UK has a multitude of energy suppliers to choose from, allowing customers to pick the deal that suits them best (Photo: Shutterstock)

These are the best and worst energy suppliers for customer service ranked

Black Friday is one of the biggest shopping days of the year, but with the consumer frenzy about to begin - do you know your rights? (Photo: Shutterstock)

These are your consumer rights if you want to return Black Friday items or recei...

Currys PC World staff have been caught giving false warranty information to cust...