Mobile ticket app failure causes travel chaos for Edinburgh commuters

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An issue with the popular mobile ticketing app has left many in the lurch this morning across Edinburgh and the Lothians.

The Transport for Edinburgh app allows users to buy and load tickets on mobile devices for Edinburgh Trams and Lothian Buses.

Tickets can be activated when needed, however, an issue with the server is impacting users from buying tickets and activating them.

Lothian Buses confirmed the issue this morning tweeting: “Please be aware there is an Issue with the m-ticket app this morning.

“This has been raised and is being worked on. We will let you know of any updates as we receive them

“Apologies for any inconvenience. “

A screengrab from the M tickets site

A screengrab from the M tickets site

McGill Buses, First Scotland East and Edinburgh Trams also all confirmed issues with a server issue being blamed for the issue.

Many commuters tweeted that they had been left in the lurch as a result of the failure, with one social media user tweeting that passengers were having to ‘stump up money for other passengers’ to get on buses.

Others tweeted that they had to take a taxi to work due to the error.